Shipping policy
Where we ship
We currently ship within the United States.
Processing and delivery
Orders are processed within 1 to 2 business days. Delivery typically takes 3 to 7 business days after processing via USPS. You will receive a tracking number by email when your order ships.
Shipping rates
1 candle: $3.99
2 candles: $4.99
3 to 5 candles: $5.99
6 or more candles: free
Rates are calculated automatically at checkout based on your order.
Lost, stolen, or delayed packages
If your tracking shows delivered but the package is missing, check with household members and neighbors, then allow 24 hours, as carriers sometimes mark packages early. If it still has not appeared, email lovecandlesupport@gmail.com and we will help resolve it.
Incorrect addresses
Please double check your shipping address at checkout. If you notice an error, email lovecandlesupport@gmail.com as soon as possible. We cannot change an address after a package has shipped, and we are not responsible for orders delivered to an incorrectly entered address.
Questions: lovecandlesupport@gmail.com